Policies and FAQs


Please see our Ticketing Information page for full details Click Here

Curtain Up

Typically, our Main Stage shows run for four weekends with performances on Friday and Saturday evenings, and matinees on the middle two Sunday afternoons.

Evening performances begin at 8.00pm and matinees at 2.00pm.

Please be sure to check the published show schedule as there are occasionally, albeit rare, exceptions to this schedule.

There is no set schedule for Special Events.   Please check their individual details.

House Opening

The Playhouse doors will be opened 30 minutes prior to curtain up.

Sherman Playhouse Parking

There is ample free parking available at the Playhouse, though some parking spaces require a walk of up to 100 yards up a slope.  You may drop passengers off at the front doors of the Playhouse.

Please be aware that our parking is shared with other organizations in the Town Centre complex.


There is a ramp to enter the auditorium for anyone who may find the stairs difficult to negotiate.  This is located at the left hand side of the Playhouse.  Please notify a member of the Front of House staff who will be happy to process your ticket for you without you having to climb the stairs to the box office.

There is space in the auditorium for a limited number of wheelchairs users.

If you require help or specific accommodations when visiting the Playhouse please let us know in advance and we’ll be happy to make your visit as straightforward as possible.


Our restrooms are located at the right hand side of the Playhouse.

Refreshments and Concessions

Most shows feature a 15 minute interval during which concessions are available for purchase in our Green Room.

Meeting Performers After a Show

After a show the audience is invited to meet the cast in the Green Room.  Refreshments will be available for purchase at this time.


Please see our full COVID-19 Policy by clicking here.

Late Seating

Out of respect for the performers and fellow audience members, late-comers may not be seated in the theatre until a suitable break in the performance. Please plan on arriving at the theatre no later than fifteen (15) minutes prior to curtain time.

Inclement Weather

We maintain a firm policy of not canceling performances due to inclement weather where the cast and crew are able to get to the Playhouse.  Because of this, we urge all ticket holders to make every effort to attend their scheduled performance.

Please refer to the website & our social media pages for any special announcements if a performance is canceled due to events out of the theatre’s control.

Theatre Etiquette

Talking, texting, or unwrapping candy during a performance is distracting to the actors and your fellow audience members.

Please be sure to turn off or silence your electronic devices.


As the majority of our Main Stage shows are copyright, the taking of photos and video is not allowed.


Information provided and collected either verbally or electronically via phone, fax, e-mail or the Internet, will be used solely by The Sherman Players, Inc. and is not disclosed, sold, traded, or distributed by any method or means either verbally or electronically.

The Sherman Players does not rent, sell or share personal information about you with other people or non-affiliated organizations, except to provide products or services you’ve requested when we have your permission.

The Sherman Players, Inc. does not disclose, give, sell or share any personal information about you, unless required for law enforcement or statute.

The Sherman Players, Inc. does collect and store non-personal information. When visiting our website, shermanplayers.org, we automatically collect and store the following information about your visit:

  • The name of the domain to access the Internet and the IP address.
  • The date and time of the visit.
  • Pages visited/viewed.
  • Address of the website you came from when visiting the site.
  • Operating platform, browser type and device.

We use this information for security and for statistical purposes. Unless it is specifically stated otherwise, no additional information will be collected.

The Sherman Players, Inc. limits access to personal information about you to staff who require it to fulfill their job responsibilities.

The Sherman Players, Inc. has physical, electronic and procedural safeguards that comply with federal regulations to protect personal information about you.

Our site contains links to other sites. Please be aware that The Sherman Players, Inc. is not responsible for the privacy practice of other such sites. We encourage our patrons to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this site.


The Sherman Players, Inc. uses industry standard encryption to protect data transmissions of financial and certain other information. Financial information is stored in encrypted form on computers that are not publicly accessible via the Internet.

All transactions for product(s) or service(s) are listed and conducted in US dollars. ($USD)

Accepted forms of payment for product(s) or service(s) presented in person at the business box office are, but not limited to, the following; Cash, Check, Gift Certificate and major Credit Cards.

Accepted forms of payment for product(s) or service(s) via our website are limited to major Credit Cards.

Financial transaction(s) will appear as “The Sherman Players, Inc.”, “Ticketleap” or “Square” on the credit card statement dependent on the service used.

Who We Are

The Sherman Players, Inc. is a non-profit incorporated organization that exists to produce quality theatre and events for our community.  We’re located at the historic Sherman Playhouse in the heart of the Town of Sherman, Connecticut, close by the New York State border.  Just a short hop from CT Rt 202 or Interstate 84, no matter where you’re coming from we’re closer than you think!  Click here to find out more…

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